fendi188 Privacy Policy

1 Introduction

fendi188 ("we", "us", "our", "Platform"), accessible at https://fendi188.cam, is committed to protecting the privacy and personal data of every player who registers, deposits or interacts with its services. This Privacy Policy ("Policy") has been prepared to explain in clear terms what personal information fendi188 collects, the purposes for which that data is processed, and the rights available to you as a data subject.

This Policy applies to all personal data collected through the fendi188 website, its mobile-optimised interface, account management systems, payment processing flows and customer support channels. It should be read alongside the fendi188 Terms & Conditions, which govern the broader contractual relationship between the Platform and its registered users.

2 Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person ("data subject"), as that term is understood under applicable international data protection law.
• "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure and deletion.
• "Controller" refers to fendi188 as the entity that determines the purposes and means of processing personal data submitted through the platform.
• "Processor" refers to any third party engaged by fendi188 to process personal data on its behalf, such as payment service providers and KYC verification partners.
• "KYC" (Know Your Customer) refers to identity and account ownership verification documentation required to process withdrawals and meet licensing obligations.
• "Cookies" refers to small data files stored on a player's device that assist with session management, platform analytics and technical functionality.
• "MYR" refers to Malaysian Ringgit, the primary currency denomination used for financial transactions on fendi188.

3 Data We Collect

3.1 Registration Data

When you create a fendi188 account, we collect the information you provide during the registration process. This includes your chosen username, email address, date of birth and your country of residence. Date of birth is collected specifically to verify that you meet the 21+ minimum age requirement applicable to all fendi188 accounts.

3.2 Identity Verification (KYC) Data

Before processing withdrawal requests, fendi188 requires completion of a KYC verification process. During this process, we collect copies of government-issued identity documents (such as a national identity card or passport), proof of residential address, and evidence of ownership of the payment method used for deposits. These documents are processed solely for the purposes of identity verification and fraud prevention.

3.3 Financial Transaction Data

fendi188 records all deposit and withdrawal transactions associated with your account. This includes the transaction amount in MYR, the payment method used (such as Maybank2u, CIMB Clicks, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, FPX, Public Bank online, Hong Leong Connect or USDT), transaction timestamps and reference numbers. We do not store full banking credentials or card numbers.

3.4 Gameplay and Activity Data

fendi188 automatically logs gameplay sessions, wagering activity, bonus claims, platform navigation and session duration. This data is used for dispute resolution, bonus integrity verification and the improvement of platform performance.

3.5 Device and Technical Data

When you access fendi188, our systems automatically collect technical data including your IP address, browser type and version, device type, operating system and referring URL. This data is used for security monitoring, fraud detection and platform optimisation.

3.6 Communications Data

If you contact fendi188 support, we retain a record of the communication, including the content of messages and any attachments provided. This record is maintained for quality assurance, dispute resolution and compliance purposes.

4 Legal Basis for Processing

fendi188 processes personal data on the following legal bases, which are recognised under the international data protection frameworks applicable to our licensing jurisdiction:

• Contractual necessity: Processing required to create and manage your fendi188 account, execute deposit and withdrawal transactions, and fulfil the obligations set out in the Terms & Conditions.
• Legal obligation: Processing required to comply with anti-money laundering (AML) regulations, Know Your Customer requirements and applicable licensing conditions, including the retention of transaction and identity records.
• Legitimate interests: Processing undertaken to maintain platform security, detect fraud, prevent multi-accounting, and ensure the integrity of the fendi188 gaming environment.
• Consent: Where fendi188 sends optional communications such as promotional updates, processing is based on consent which may be withdrawn at any time by contacting support.

5 How We Use Your Data

Personal data collected by fendi188 is used for the following purposes:

• Creating, verifying and managing your registered fendi188 account;
• Processing MYR deposits and withdrawals through Maybank2u, CIMB Clicks, DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Public Bank, Hong Leong Connect and USDT channels;
• Completing KYC identity and payment method verification required before withdrawal processing;
• Administering bonus offers, verifying wagering requirement completion and enforcing promotional terms;
• Detecting and preventing fraud, multi-account registration, bonus abuse and other prohibited conduct;
• Monitoring responsible gambling indicators and applying account-level controls such as deposit limits and self-exclusion at your request;
• Responding to player support enquiries and resolving disputes;
• Meeting ongoing obligations under fendi188's international gaming licence;
• Improving platform performance, navigation and game presentation through aggregated analytics.

6 Data Sharing

6.1 Payment Service Providers

fendi188 shares financial transaction data with the payment processors and banking partners required to execute MYR deposits and withdrawals. This includes third-party operators of DuitNow, FPX, Touch 'n Go eWallet, Boost and GrabPay infrastructure. Data shared with payment processors is limited to what is technically required to complete the requested transaction.

6.2 KYC and Compliance Partners

Identity documents submitted during the fendi188 KYC process may be processed by third-party identity verification service providers engaged by us under data processing agreements. These providers are bound to treat your documents with equivalent standards of confidentiality.

6.3 Licensing Authorities

fendi188 may be required to disclose player account records to the regulatory authority under whose licence it operates, in response to a formal regulatory request, audit or investigation. Such disclosures are made only to the minimum extent required by the applicable licensing obligation.

6.4 Law Enforcement

Where required by a valid legal order from a competent authority, fendi188 may be obligated to disclose personal data including account records, transaction history and IP address logs. We will not make such disclosures voluntarily beyond the minimum required by law.

7 Data Retention

fendi188 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable licensing and legal obligations.

• Active account data is retained for the full duration of your registered fendi188 account and for a minimum period of five years following account closure, in accordance with standard AML record-keeping requirements.
• KYC documents are retained for the period required by the licensing authority under which fendi188 operates, typically five to seven years from the date of submission.
• Transaction logs (deposit and withdrawal records in MYR and cryptocurrency) are retained for a minimum of five years following the date of the transaction.
• Gameplay and session logs are retained for a period sufficient to resolve any potential dispute arising from a specific gaming session, typically 24 months.
• Communications records from support interactions are retained for up to 36 months from the date of the last communication in a given case.

At the end of the applicable retention period, personal data is either securely deleted or anonymised so that it can no longer be associated with an individual player.

8 Cookies & Tracking Technologies

fendi188 uses cookies and similar technologies to support the technical operation of the platform. The categories of cookies in use are described below.

• Strictly necessary cookies: Required to maintain your login session, preserve account state between page loads and support the basic security functions of fendi188. These cannot be disabled without rendering the platform unusable.
• Performance and analytics cookies: Used to collect anonymised data about how players navigate the fendi188 platform, which pages are visited most frequently and where technical errors occur. This data is used to improve platform performance and does not identify individual users.
• Functional cookies: Used to remember preferences such as language settings and display configurations selected during your fendi188 session.

You may manage cookie preferences through your browser settings. Disabling functional or analytics cookies will not prevent you from using fendi188, but may affect certain non-essential features. Disabling strictly necessary cookies will prevent the platform from functioning correctly.

9 Data Security

fendi188 implements technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration and disclosure. Security measures applied to the fendi188 platform include:

• Encryption of data in transit using current TLS protocols;
• Access controls limiting personal data access to authorised personnel with a verified business need;
• Secure handling of KYC documents through access-controlled storage;
• Routine monitoring for unusual account activity and suspicious transaction patterns;
• Regular review of data handling procedures by the fendi188 compliance function.

10 Your Rights as a Data Subject

Subject to the applicable data protection law governing fendi188's licensing jurisdiction and any overriding legal obligations, registered players have the following rights in respect of their personal data held by fendi188:

• Right of Access

  You may request a copy of the personal data fendi188 holds about your account and how it has been used.

• Right to Rectification

  You may request correction of inaccurate or incomplete personal data held in your fendi188 account, subject to identity verification requirements.

• Right to Erasure

  You may request deletion of personal data where it is no longer required for the purpose for which it was collected, provided that no overriding legal retention obligation applies. Note that KYC and transaction records are subject to mandatory retention periods that take precedence over erasure requests.

• Right to Restriction

  You may request that fendi188 temporarily suspend active processing of your personal data in certain circumstances, such as while a data accuracy dispute is being investigated.

• Right to Data Portability

  Where technically feasible and legally applicable, you may request a copy of personal data you have provided to fendi188 in a structured, commonly used machine-readable format.

• Right to Withdraw Consent

  Where fendi188 processes your data based on consent (such as for optional marketing communications), you may withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of prior processing.

To exercise any of the above rights, please contact the fendi188 support team through the help options available within your registered account. We will respond to verified data subject requests within a reasonable period, typically not exceeding 30 days.

11 International Data Transfers

fendi188 operates as an international platform. Personal data collected from Malaysian players may be transferred to and processed in countries outside Malaysia, including the jurisdiction in which fendi188 holds its gaming licence and the locations of its technology and payment processing partners. Where such transfers occur, fendi188 takes reasonable steps to ensure that equivalent data protection standards apply through contractual mechanisms with receiving parties.

By registering a fendi188 account, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Malaysia for the purposes described in this Policy.

12 Minors & Age Policy

fendi188 does not knowingly collect or process personal data from individuals under the age of 21. Account registration requires an explicit confirmation that the applicant is 21 years of age or older. Where fendi188 has reason to believe that an account has been registered by a person under the age of 21, it will suspend the account and delete associated personal data upon completion of any applicable legal retention obligation.

If you are a parent or guardian and believe that a minor may have registered a fendi188 account without authorisation, please contact our support team immediately so that the matter can be investigated and resolved promptly.

13 Policy Amendments

fendi188 reserves the right to update this Privacy Policy at any time to reflect changes in data processing practices, regulatory requirements or platform functionality. When material changes are made, we will notify registered players via the email address on file or through a notice displayed on the platform. The date of the most recent review is displayed at the top of this document.

Your continued use of fendi188 following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to remain informed of how your data is handled.

14 Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or have concerns about how your personal information has been handled by fendi188, please contact our support team through the help options available within your registered account. Our support is available 24 hours a day, 7 days a week.

Written privacy enquiries may also be submitted to the fendi188 contact address below. This address is provided as plain text only and is not a clickable link.

Email contact: [email protected]

For the full terms governing your use of the fendi188 platform, please review the Terms & Conditions. For responsible gambling resources and account self-management tools, visit the Responsible Gambling page.